MSME Help

MSME Help · Trust Center

Acceptable Use Policy

These rules help us keep the service safe, useful and lawful for genuine MSME borrowers.

You must not

  • Use the Site or our services for any unlawful, fraudulent or misleading purpose.
  • Impersonate another borrower, guarantor, director, bank officer or professional.
  • Submit forged, altered or fabricated documents to us or to a lender through us.
  • Attempt to evade lawful recovery, tax or statutory obligations through our assistance.
  • Post or transmit defamatory, abusive, obscene or harassing content through our forms or communication channels.
  • Attempt to gain unauthorised access to our systems, scrape the Site at scale, or interfere with its normal operation.
  • Use bots or automated tools to submit lead or callback forms.
  • Reverse-engineer, copy or redistribute our editorial content or software beyond what our Copyright Policy permits.

Prohibited content

Content that promotes fraud on lenders, wilful default, money-laundering, or the impersonation of RBI or government officials is strictly prohibited and will be reported to the appropriate authority.

Enforcement

We may, at our discretion, decline to engage, terminate a consultation, remove submissions, and — where required by law — retain records and cooperate with authorities.

Reporting misuse

If you notice misuse of our brand, phone numbers, or channels, please write to contact@msme.help.


Questions about this page? Contact us or call +91 98782 49029.